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Shipping & Returns

Shipping Policy

  • Free Shipping does not apply to overseas orders. It only applies on Continental US Orders over $100.00 - free rates do not include Single Orders of Oversized Items as noted throughout the Shades of Paper Web Site.
  • Please call for rates and charges about shipping outside of the continental US.
  • $10 Shipping Charge applies to all orders under $100.00.
  • All shipping is handled via FedEx Ground. Other shipping services are available please call:
    • Next Day
    • Second Day
    • Third Day
  • Please Call With Any Additional Questions In Regard To Shades Of Paper Shipping Policies.

Return Policy

There are no refunds for products unless the product is unopened or shown to be defective. In order to return goods, the customer must email or call and obtain a return authorization before sending the product back. Returns without authorization will be refused. An in store credit will be issued to the customer for the purchase price less a 15% restocking charge. Shipping charges are not refundable.

If a product is found to be defective, the customer should immediately email or call and obtain an authorization to ship the defective item back to Shades Of Paper. The item will be replaced.

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